functional language for dealing with customers
B1 / Intermediate | B2 / Upper Intermediate
Critical Reading Club 45 min
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Dealing with difficult customers

Business

In this extended Critical Reading Club lesson plan, students talk about the article they read at home. They also learn some functional language for dealing with customers and do several role-plays.

common English responses
A2 / Pre‐Intermediate | B1 / Intermediate
Standard Lesson 45 min
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’You’re kidding!’ and other quick responses

General

This lesson focuses on common English responses used as spontaneous reactions in daily life. Students get the opportunity to practise them through a variety of activities, including an interactive video.

vocabulary for expressing advantages and disadvantages
B2 / Upper Intermediate
Standard Lesson 45 min
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The next big thing after smartphones

Technology

With this lesson plan, students will watch an interesting video about microchipping, learn vocabulary for expressing advantages and disadvantages and discuss the technology that might replace smartphones.

talking about problems and solutions
B1 / Intermediate
Standard Lesson 45 min
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Have you tried turning it off and on again?

General

In this lesson plan, ESL students will do a lot of different activities and learn words and expressions for talking about problems and solutions.

giving good and bad news in English
B1 / Intermediate | B2 / Upper Intermediate
Standard Lesson 45 min
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Good news or bad news, which do you want first?

Business General

This lesson plan deals with functional language for giving good and bad news in English. Students will learn useful expressions and do a role-play.

describing sounds in English
C1 / Advanced
Flipped Lesson 45 min
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The world of sounds around us

General

In this lesson plan, students will learn verbs for describing sounds in English and talk about irritating sounds using phrases for expressing annoyance.

functional language for online meetings
B1 / Intermediate | B2 / Upper Intermediate
Standard Lesson 45 min
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Functional language for online meetings

Business

Teach your students some basic functional language for online meetings that they need to know. Later practise that in real-life situations and have some fun watching a comedy sketch.

B2 / Upper Intermediate
Standard Lesson 45 min
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Complaining and responding to complaints

Business General

Teach your students some informal and formal expressions for complaining and practise them in a role-play activity with a twist.

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