functional language for dealing with customers
B1 / Intermediate | B2 / Upper Intermediate
Critical Reading Club 45 min
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Dealing with difficult customers

Business

In this extended Critical Reading Club lesson plan, students talk about the article they read at home. They also learn some functional language for dealing with customers and do several role-plays.

giving suggestions
B1 / Intermediate
Standard Lesson 60 min
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A better way to brainstorm

Business General

In this lesson, students watch a video about a brainstorming method, learn English phrases for giving suggestions and practise vocabulary related to brainstorming. 

giving good and bad news in English
B1 / Intermediate | B2 / Upper Intermediate
Standard Lesson 45 min
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Good news or bad news, which do you want first?

Business General

This lesson plan deals with functional language for giving good and bad news in English. Students will learn useful expressions and do a role-play.

functional language for online meetings
B1 / Intermediate | B2 / Upper Intermediate
Standard Lesson 45 min
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Functional language for online meetings

Business

Teach your students some basic functional language for online meetings that they need to know. Later practise that in real-life situations and have some fun watching a comedy sketch.

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