business telephone etiquette
B1 / Intermediate
Standard Lesson 30 min

Business telephone etiquette

Business

This reading and speaking worksheet focuses on eight business telephone etiquette tips and is prepared for B1 students.

telephone English phrases
B1 / Intermediate
Standard Lesson 60 min

Telephone phobia (Telephone English phrases)

Business

Teach your students how to use English over the phone using our Telephone English phrases and practical role plays as well as telephone etiquette tips.

B2 / Upper Intermediate
Standard Lesson 45 min

Complaining and responding to complaints

Business General

Teach your students some informal and formal expressions for complaining and practise them in a role-play activity with a twist.

job interview elevator pitch
B2 / Upper Intermediate
Standard Lesson 30 min

Tell me about yourself – a job interview elevator pitch

Business

The worksheet focuses on a job interview elevator pitch, i.e. a short speech to answer the dreaded interview question: tell me something about yourself.

negotiation skills
B2 / Upper Intermediate
Standard Lesson 30 min

The 6 most important negotiation skills

Business

In this reading and vocabulary worksheet, students will read some original blog article where an expert talks about negotiation skills and tips.

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