functional language for dealing with customers
B1 / Intermediate | B2 / Upper Intermediate
Critical Reading Club 45 min
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Dealing with difficult customers

Business

In this extended Critical Reading Club lesson plan, students talk about the article they read at home. They also learn some functional language for dealing with customers and do several role-plays.

common English responses
A2 / Pre‐Intermediate | B1 / Intermediate
Standard Lesson 45 min
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’You’re kidding!’ and other quick responses

General

This lesson focuses on common English responses used as spontaneous reactions in daily life. Students get the opportunity to practise them through a variety of activities, including an interactive video.

describing sounds in English
C1 / Advanced
Flipped Lesson 45 min
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The world of sounds around us

General

In this lesson plan, students will learn verbs for describing sounds in English and talk about irritating sounds using phrases for expressing annoyance.

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