B1 / Intermediate
2 lessons
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Phone communication skills

Business

The lessons in the set cover the topics related to phone communication. In the first lesson students talk about things one should and shouldn’t do when on a business phone call, and in the second lesson they practise phone conversations and talk about challenges of talking on the phone.

C1 / Advanced
2 lessons
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Communicating better at work

Business

The lessons in the set help students learn how to communicate better at work and find the balance between being assertive but polite and between using simple language and corporate jargon.

C1 / Advanced | C2 / Proficiency
Critical Reading Club 30 min / 45 min
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Adaptability and other must-have traits

Business

In this lesson, students discuss the article they read at home about adaptability as a must-have trait. They work with some vocabulary and discuss other traits necessary for business. 

B1 / Intermediate
Critical Reading Club 30 min / 45 min
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How useful is networking?

Business

In this CRC lesson, students talk about professional networking, discuss networking tips, as well as learn and practise vocabulary related to the topic.

B2 / Upper Intermediate
Critical Reading Club 30 min
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How to do an online job interview right

Business

With this lesson plan students learn and practise some useful phrases related to doing an online job interview while discussing ten tips on how to do it successfully. 

B2 / Upper Intermediate
Standard Lesson 30 min
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Problem solving with 5 Whys

Business

In this worksheet students will learn a very popular problem solving technique called 5 Whys (5W) and practise asking questions.

business telephone etiquette
B1 / Intermediate
Standard Lesson 30 min
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Business telephone etiquette

Business

This reading and speaking worksheet focuses on eight business telephone etiquette tips and is prepared for B1 students.

job interview elevator pitch
B2 / Upper Intermediate
Standard Lesson 30 min
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Tell me about yourself – a job interview elevator pitch

Business

The worksheet focuses on a job interview elevator pitch, i.e. a short speech to answer the dreaded interview question: tell me something about yourself.

negotiation skills
B2 / Upper Intermediate
Standard Lesson 30 min
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The 6 most important negotiation skills

Business

In this reading and vocabulary worksheet, students will read some original blog article where an expert talks about negotiation skills and tips.

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