Topic: Business Skills
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Phone communication skills
BusinessThe lessons in the set cover the topics related to phone communication. In the first lesson students talk about things one should and shouldn’t do when on a business phone call, and in the second lesson they practise phone conversations and talk about challenges of talking on the phone.
2 lessons
Communicating better at work
BusinessThe lessons in the set help students learn how to communicate better at work and find the balance between being assertive but polite and between using simple language and corporate jargon.
Standard Lesson 75 min
The art of giving feedback
BusinessIn this lesson, students discover a formula to help them give great feedback and learn some useful phrases for giving and receiving feedback in English. They also watch a video about giving feedback and learn vocabulary related to it.
Standard Lesson 75 min
I’m afraid that’s outside the scope of this meeting
BusinessIn this lesson, students reflect on ways to make a business meeting more productive and practise some useful phrases for business meetings. They also act out typical workplace situations.
Standard Lesson 75 min
How to work with people who get under your skin
BusinessThis lesson plan is based on a video about how to deal with difficult relationships at work and includes two business English role plays.