How to work with people who get under your skin

Title separator

Speaking - business English role plays

business English role plays

LESSON OVERVIEW

In this lesson students practise their listening skills by watching a video about how to deal with difficult relationships at work. They also expand their vocabulary (incl. phrasal verbs) while reflecting on typical problems between workmates. The lesson plan also includes two business English role plays.

B1 / Intermediate
B2 / Upper Intermediate
75 minStandard LessonPremium Plan

LANGUAGE INPUT & DISCUSSION

To get students interested in the theme of the lesson, the worksheet starts with two quotations from a video they’re going to watch in the second part of the lesson. Students agree or disagree with them and discuss their work relationships. Next, they analyse five sentences which contain phrases from the video and match them with corresponding definitions. In the next pre-listening exercise, they look at a box with four phrasal verbs (e.g. put off, freeze out) and a set of four sentences with highlighted phrases. They have to substitute the phrases with the correct phrasal verbs. This series of vocabulary exercises finishes with a short discussion in which students circle a number (from 1-5) depending on how strongly they agree with four given statements. 

LISTENING & BUSINESS ENGLISH ROLE PLAYS

Before students watch the video with tips on how to deal with difficult relationships at work, they try to predict them, as well as typical problems between people in the workplace. Then, they watch the video for the first time and check whether any of their own ideas are mentioned. Next, they move on to listening for details. They look at six gapped sentences and complete them with phrases from the video and engage in a short discussion about problems they’ve experienced in the workplace. They watch the final part of the video again and have to decide whether five statements in the next exercise are correct or not. Students identify the mistakes and correct them, which leads to another speaking activity based on agreeing or disagreeing with the statements and exchanging opinions. The lesson finishes with two business English role plays. Students pick a card and act out a situation in the workplace, trying to solve an issue with a colleague. Their task is to incorporate the vocabulary learnt earlier in the lesson.

WORKSHEETS

Comments

Title separator

Leave a Reply

  1. RiddickChase

    Great work with this – It has an engaging topic, practical language points, and great pacing! Thanks ESL Brain team and Leanne for continuing to churn out high quality content. Makes my job easier.

    1. Leanne

      Thank you for your kind comment. Much appreciated!

  2. TheMadO13

    Hi there! there’s a mistake in the second quote in the exercise 1. I believe it should be ” I told all my colleagues…” not ” I told my all my colleagues…”.

    1. Justa

      Hi there! Thanks for spotting that! We’ve just deleted the extra ‘my’.

  3. Micchael Silva

    Tks Leanne for your great class. It’s a great topic for input and discussion. The actvities are really well-designed. I really appreciate it!

  4. Michał Altawil

    My business client really enjoyed today’s lesson, 🙂 it’s very thorough and engaging.

    1. Leanne

      Great to hear. Thank you 🙂

  5. Luca Doria

    Hello ESL, thanks for the great worksheets and resources.
    Perhaps I’m dumb but I cannot really understand the meaning of this quote….it doesn’t make sense to me…particularly the second sentence.
    “We all have this colleague who, we hope, quits his job so everyone in the office
    is happy. If you don’t know any such person, quit your job.” Perhaps it should be “If you know any such person, quit your job”.

    1. Justa

      Hi! The quote might be a bit confusing as it is a joke. “If you don’t know any such person, quit your job.” – it means that you are this person that should quit the job to make everyone in the company happy 😉

Browse other materials recommended for you

Title separator
ESL lesson about teamwork
B1 / Intermediate
Standard Lesson 60 min
Loading

All for one and one for all

Business

With this lesson, students engage in the exploration of teamwork. They discuss the importance of teamwork, explore vocabulary to talk about the topic, watch a video and discuss useful tips about how to create better teams.

ESL lesson about subscriptions
B2 / Upper Intermediate
Standard Lesson 60 min
Loading

Members only! Subscription models

Business Lifestyle

With this lesson, students talk about subscription models, explore vocabulary and discuss their personal experiences and opinions. They also watch a video featuring advice on how to manage subscriptions and discuss real-life services.

speaking lesson about career change
B1 / Intermediate | B2 / Upper Intermediate
Speaking Class 45 min / 60 min
Loading

Changing careers

Business

With this speaking lesson, students navigate the territory of career changes. They discuss job market trends, as well as benefits and challenges of transitioning careers. They also talk about important skills and watch a video about a woman who changed careers.

B2 / Upper Intermediate | C1 / Advanced
Critical Reading Club 30 min / 45 min
Loading

The golden age of podcasting

Business

Explore the fascinating field of technology and podcasts with this lesson! After reading an article, students discuss the use of AI in podcasts, practise vocabulary to talk about the topic and discuss their ideas if they launched a 100% AI-generated podcast.

job interview tips
B2 / Upper Intermediate
Flipped Lesson 60 min
Loading

Ace your next job interview

Business

Dive into the realm of job interviews with this lesson. Students practise job interview vocabulary, watch a video for tips, talk about what can make an interview successful and learn about the STAR approach for responding to interview questions.

talking about priorities
B1 / Intermediate
Standard Lesson 60 min
Loading

Prioritizing and to-do lists

Business Lifestyle

With this insightful lesson, students practise vocabulary to talk about priorities, watch an explainer video about the Eisenhower Matrix and discuss time management. They also give advice on how to organize tasks.

talking about work models
B2 / Upper Intermediate | C1 / Advanced
Standard Lesson 60 min
Loading

Office, remote or hybrid?

Business

With this up-to-date lesson, students discuss work life after lockdown and practise vocabulary to talk about workplace changes. They also watch a news video about companies changing the way they work and discuss different work models.

speaking about misunderstandings
B1 / Intermediate
Speaking Class 45 min / 60 min
Loading

How to deal with misunderstandings

Business General

With this speaking lesson, students discuss situations that might cause misunderstandings, watch a short and funny ad and analyse tips on how to avoid miscommunication.

vocabulary for presentations
B1 / Intermediate
Standard Lesson 60 min
Loading

As you can see in the slide (giving presentations)

Business

Step into the world of presentations with this handy lesson! Students explore vocabulary for structuring presentations, read the text of a presentation and watch a video on how to communicate ideas clearly.

Show more lessons

Questions

Title separator

Is there a minimum subscription period if I choose a monthly subscription?

No, there’s no minimum required number of subscription months. You can cancel any time you want. Basically, you can sign up and then cancel your subscription the next day, which will mean you have access for 1 month and won’t be charged again.

What currencies can I pay in for my subscription?

Our default currency is USD (American dollar), but you can also pay in EUR (euro), GBP (British pound sterling) or PLN (Polish zloty). You can change the currency you want to pay in at the Pricing page before selecting a subscription plan.

How can I edit an e-lesson plan?

You can get your own editable copy of an e-lesson plan and make changes to it. To do so, either (1) make a copy of it on your Google Drive (preferable method) or (2) download it in a Powerpoint format (but formatting might be a bit off so we can’t guarantee that it will work well).

Read more FAQ
Title separator

ESL Brains

Forgot password?
or continue with