Topic: Functional Language
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B1 / Intermediate | B2 / Upper Intermediate
Critical Reading Club 45 min
Critical Reading Club 45 min
Add to saved lessonsDealing with difficult customers
BusinessIn this extended Critical Reading Club lesson plan, students talk about the article they read at home. They also learn some functional language for dealing with customers and do several role-plays.
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B2 / Upper Intermediate
Critical Reading Club 30 min
Critical Reading Club 30 min
Add to saved lessonsHow (not) to apologize in the workplace
Business GeneralIn this lesson, students discuss the article and different ways of apologizing. They also practise the use of prepositions.
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