Topic: Functional Language
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B1 / Intermediate | B2 / Upper Intermediate
Critical Reading Club 45 min
Add to saved lessonsCritical Reading Club 45 min
Dealing with difficult customers
BusinessIn this extended Critical Reading Club lesson plan, students talk about the article they read at home. They also learn some functional language for dealing with customers and do several role-plays.
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A2 / Pre‐Intermediate | B1 / Intermediate
Standard Lesson 45 min
Add to saved lessonsStandard Lesson 45 min
’You’re kidding!’ and other quick responses
GeneralThis lesson focuses on common English responses used as spontaneous reactions in daily life. Students get the opportunity to practise them through a variety of activities, including an interactive video.
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