Writing effective emails – formal and informal language

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E-mail writing


formal and informal email


This email lesson plan is prepared for B1 students and contains a lot of various exercises to make students learn about email forms, listen to some rules presented in a short video, learn some email vocabulary and practise writing emails. It looks at the structure of an email as well as distinguishes between formal and informal email style and language.

B1 / Intermediate60 minFlipped LessonUnlimited Plan

This is a Flipped Classroom lesson plan. In a nutshell, it means that the first part of the lesson needs to be done by students at home. Learn more about flipped classroom and how we implement it in these lesson plans in our post.


Before classes, students should do two vocabulary tasks. First, they need to study a sample email and label parts of an email with correct words. Then, they move to the second task and this time they have to complete a short table. There is a list of greetings and closings usually used in emails. Students divide them into two groups: formal and informal.


The in-class worksheet starts with discussion points thanks to which students will talk about various aspects connected with writing and receiving emails. Next, they move to a vocabulary task. It includes words from the video that B1 students might find difficult. There are such words as brief, vague, concise, multiple, etc. Students need to match them to their meanings. Then, they watch the video and put rules connected with writing emails in order they hear them. After watching the video, students move to another short discussion about the ideas mentioned in the video.

Moreover, there is a practical part of the worksheet which starts with a short exercise on matching informal verbs to their more formal equivalents. In the next task, students practise using them by rewrite sentences using the vocabulary from the previous task.
The next exercise of this email lesson plan includes two emails (informal and formal) that contain some errors. Students need to find and correct them. Finally, using vocabulary from the whole lesson, they will write their own emails. They need to reply to the formal email from the previous task. If you don’t have time, let them do it at home, and peer-review during your next class.



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  1. Marta

    Ok, I’ve just done it – thanks!

    1. Justa

      Thanks and welcome aboard 🙂 Now, you can explore all the premium content we’ve created 🙂

  2. Natalia

    Hi! Thank you for this worksheet – such a balanced, well-structured and level-appropriate lesson plan! 🙂 I love it that there’s a little bit of everything: vocabulary, listening, speaking, writing. It was a very useful lesson for my B1 students.

    1. Stan

      Thanks Natalia! That’s what we wanted to achieve – not to make it a writing-only lesson but still focused on developing practical writing skills 🙂

  3. Jessica Sasse

    Can I ask if the youtube videos are part of the lessons? Youtube often changes its source or removes a video and they belong to other people.. so not sure about this part.

    1. Stan

      The videos are used for listening comprehension (and sometimes vocabulary) tasks. We monitor and update links to videos and so far (3 years) we haven’t had any video gone missing permanently. If something like this happens, we’ll redesign the lesson.
      However, we don’t download the videos, make copies which you can get from us, alter the videos in anyway, we merely link to them.

  4. [email protected]


  5. Cris Wolves

    It would be great to have more American English lessons

  6. Cris Wolves

    There are mistakes in the lesson that need correction. For example in exercise 9 Email B, the last error doesn’t appear in the student’s sheet, and in the powerpoint version, the error is different.

    1. Stan

      Hi Cris! Thanks for bringing this to our attention. We’ve fixed the issues we found and reuploaded the lesson files.


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