B1 / Intermediate
2 lessons
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Phone communication skills

Business

The lessons in the set cover the topics related to phone communication. In the first lesson students talk about things one should and shouldn’t do when on a business phone call, and in the second lesson they practise phone conversations and talk about challenges of talking on the phone.

C1 / Advanced
2 lessons
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Communicating better at work

Business

The lessons in the set help students learn how to communicate better at work and find the balance between being assertive but polite and between using simple language and corporate jargon.

intermediate lesson plan
B1 / Intermediate
Standard Lesson 90 min
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First impressions matter

Business

With this intermediate lesson plan, students talk about first impressions, watch a video about the first day in a new job, and write a self-introduction. 

lesson about instant messaging
B1 / Intermediate | B2 / Upper Intermediate
Standard Lesson 90 min
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Catching up made easy

Business

In this lesson about instant messaging, students watch a video, discuss the rules for instant messaging and write short messages to each other. 

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