Topic: Business Skills
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Phone communication skills
BusinessThe lessons in the set cover the topics related to phone communication. In the first lesson students talk about things one should and shouldn’t do when on a business phone call, and in the second lesson they practise phone conversations and talk about challenges of talking on the phone.
2 lessons
Communicating better at work
BusinessThe lessons in the set help students learn how to communicate better at work and find the balance between being assertive but polite and between using simple language and corporate jargon.
Standard Lesson 90 min
First impressions matter
BusinessWith this intermediate lesson plan, students talk about first impressions, watch a video about the first day in a new job, and write a self-introduction.
Standard Lesson 90 min
Catching up made easy
BusinessIn this lesson about instant messaging, students watch a video, discuss the rules for instant messaging and write short messages to each other.